Privacy Policy for WealthPilotHQ
1. Introduction
At WealthPilotHQ, accessible via wealthpilothq.com, your privacy is of paramount importance to us. We are fully committed to protecting and respecting your personal data, and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines our practices concerning the collection, processing, and storage of your personal data and is structured to comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of This Policy and Controller Responsibility
This Privacy Policy applies to all users who access or use our website, products, and services. WealthPilotHQ acts as the “Data Controller” under GDPR, meaning we determine the purposes and means of processing your personal data. If you reside in California, we also meet the role of “Business” under the CCPA.
By using our services or engaging with our website wealthpilothq.com, you acknowledge that you have read and understood the practices described in this Policy.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about how you use our website, such as IP address, browser type, access times, pages viewed, referring URLs, session duration, and click behavior.
b. Account Data
Collected when you sign up for an account or register for any of our services. This includes your full name, postal address, email address, and telephone number.
c. Profile Data
Includes preferences, purchase history, browsing behavior, login activity, and account settings that personalize your experience with our services.
d. Communication Data
Includes contents of your support requests, inquiries, live chat interactions, email exchanges, and general correspondence with our support team.
e. Technical Data
Includes device type, operating system, hardware specifications, geolocation data, browser settings, internet service provider, and other technical configurations that relate to your interaction with our services.
f. Transaction Data
Includes records of products or services you purchase from us, billing details, delivery preferences, and other payment-related information. Please note, we do not store full payment card details; all transactions are processed through secure, third-party payment processors.
g. Preference Data
Includes your marketing communication preferences, subscription habits, frequency of engagement, product interests, and related consent records.
4. Legal Bases for Processing
We process your personal data only when legally permitted under the following grounds:
– Consent: When you have explicitly permitted us to process your data for a specific purpose (e.g., email marketing).
– Contractual Necessity: When processing is necessary to fulfill the terms of service or to take requested steps prior to entering into a contract (e.g., processing payments).
– Legitimate Interests: Where we have a legitimate interest to process your data that is not overridden by your privacy rights (e.g., fraud prevention, improving services).
– Legal Obligation: Where we are required to process your data to comply with legal and regulatory duties.
5. Your Rights
Under GDPR and, where applicable, the CCPA, you are entitled to exercise the following rights concerning your personal data:
– Right to Access: You can request confirmation of whether we process your personal data and obtain a copy of such data.
– Right to Rectification: You have the right to correct inaccurate or incomplete personal data.
– Right to Erasure: In certain cases, you may request the deletion of your personal data.
– Right to Restrict Processing: You may request us to limit the processing of your data where certain conditions apply.
– Right to Data Portability: You can request a copy of your data in a structured, commonly used format or have it transferred to another controller.
– Right to Object: You may object to processing based on legitimate interest, direct marketing, or profiling.
– Right Not to Be Subject to Automated Decision-Making: We do not conduct fully automated decision-making that produces legal effects or similarly significant outcomes.
California residents also have additional rights under the CCPA, including the right to opt-out of the sale of personal information (note: WealthPilotHQ does not sell your personal information) and the right to non-discrimination in the provision of services when exercising your privacy rights.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We implement robust administrative, technical, and organizational security measures to safeguard the confidentiality, integrity, and availability of your personal data. This includes, but is not limited to:
– Encryption of data in transit and at rest
– Secure server infrastructure
– Role-based access controls
– Regular data backups
– Secure software coding practices
– Continuous staff training on data protection and security awareness
– Regular vulnerability scans and penetration tests
7. International Transfers
Your data may be stored or processed in locations outside the country in which it was collected, including the United States and other jurisdictions that may not provide the same level of data protection. In such cases, we implement appropriate safeguards as required under GDPR, including the use of Standard Contractual Clauses approved by the European Commission or reliance on adequacy decisions. Consent frameworks and supplemental measures are applied to ensure continued protection of data under cross-border transfer scenarios.
8. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements. Generally, our data retention practices are as follows:
– Usage Data: Retained for 12 months for analytics and troubleshooting
– Account Data: Retained for so long as the account remains active, and up to 7 years afterward for legal and compliance purposes
– Profile and Preference Data: Up to 3 years from the date of last interaction
– Communication Data: Retained for 24 months for quality assurance and support reference
– Transaction Data: Retained up to 7 years for financial and regulatory obligations
– Technical Data: Retained for 12 months for system diagnostic and security analysis
Where legally required or justified pursuant to internal controls, some data may be retained for longer.
9. Cookie Policy
We use cookies and similar technologies to deliver a better browsing experience, analyze site traffic, and support personalized content. Types of cookies we use include:
– Essential Cookies: Necessary for website functionality and navigation (e.g., session management).
– Functional Cookies: Enable personalized features such as language preferences and stored login states.
– Analytics Cookies: Collect anonymous usage information to help us understand how our services are used and improve performance.
– Performance Cookies: Measure responsiveness and detect performance issues on our website.
10. Cookie Management and Compliance
You may manage your cookie preferences through a dedicated consent banner on our website, where you can accept or decline non-essential cookies. You may also adjust your browser settings to control or block cookies. We honor “Do Not Track” and similar settings where technically possible. Our cookie practices are in full compliance with the GDPR and CCPA, and we maintain detailed records of your consent where applicable.
11. Children’s Privacy
WealthPilotHQ does not knowingly collect personal data from children under the age of 13. If we learn that we have inadvertently collected such data, we will take prompt steps to delete it from our systems. If you are a parent or guardian and believe that your child has submitted data to our platform, please contact us at [email protected].
12. Policy Updates
We may update this Privacy Policy to reflect changes in our practices, regulatory requirements, or for other operational, legal, or technical reasons. Any changes will be posted on this page with clear indications of material updates. We encourage users to revisit this page periodically to remain informed of how their data is being handled.
13. Contact Us
If you have any questions, concerns, or privacy-related requests regarding this Policy or our data protection practices, please contact us at:
Email: [email protected]
Website: wealthpilothq.com
At WealthPilotHQ, we are committed to full compliance with GDPR, CCPA, and all other applicable data protection laws. Please reach out to us at the contact information above with any questions regarding your privacy rights or the ways in which we handle your data.